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Egain Communication

345 East Middlefield Road
Santa Clara
CA 94043
Phone: (650) 230-7500

Category: Application Computer Software

Company representatives

Anand Subramaniam, VP Marketing

John Bryan, Sales

About Egain Communication

eGain helps organizations transform their traditional call centers into multichannel customer interaction hubs.


eGain (OTC BB: EGAN.OB) is the leading provider of multichannel customer service and knowledge management software for on-site or on-demand deployment. For over a decade, hundreds of the world's largest companies have relied on eGain to transform their traditional call centers, help desks, and web customer service operations into multichannel customer interaction hubs (CIHs). Based on the Power of One¿, the concept of one unified platform for multichannel customer interaction and knowledge management, eGain solutions improve customer experience, optimize service processes end to end, increase sales, and enhance contact center performance.


Products and Services

  • knowledge managment

Business categories

  • Systems Software Development Services

Employees

250 to 499


Years In Business

24


Rating

Browse U.S. states for Application Computer Software



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