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Metrix LLC

20975 Swenson Drive
Suite 400
WI 53186
Phone: (262) 717-6500

Category: Business Oriented Computer Software
Email: moc.xirtem@ofni

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Company representatives

Larry Laux, CEO

Tom Bowe, VP Engineering

Doug Baker, VP Professional Services

Susan Govea, Director of Marketing

Matt Jacobson, Marketing Manager

About Metrix LLC

Metrix is a leader in field service management software & service automation solutions for many industries.

Metrix creates full suite software applications for field service, scheduling, warranty management, reverse logistics and mobile solutions and is available as an enterprise or cloud-based platform. Metrix software delivers competitive advantage to its clients by helping increase customer satisfaction, service response times, real-time warranty management, customer support, and overall service center profitability. Because Metrix has over 30 years of experience, innovative companies with critical service requirements like Ingenico, Olympus, Cubic, Ericsson and IMAX, count on Metrix to automate their complex service processes. From total end-to-end service management solutions to individual components, Metrix has the right application for virtually any sized service automation requirement.

Products and Services

  • Field Service Management Software
  • Mobile Field Service Software
  • Service Automation Solutions

Business categories

  • Computer Software
  • Internet Hardware and Software Providers

Location Type



Years In Business



  • Metrix Service
  • Metrix OnDemand
  • Metrix Mobile

Additional information

Listed as "Champion" in Info-Tech Field Service Automation Vendor Landscape Report 2011


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