Crmi Solutions, Inc 5824 Bee Ridge Road 164 Category: Telemarketing Services
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Company representatives
Phone: 941-921-4467
Steven Ragan, President/CEO
About Crmi Solutions, Inc
Contact Center service provider specializing in call center services for Catalog,Retail and Multichannel direct sales companies both B-C and B-B.
CRMI Solutions is a Division of RDI Marketing Services specializing in the catalog/retail multichannel industry. Providing B2C/B2B inbound & outbound services. Order entry, customer service, we excel at upsell/cross sell, credit card and third party sales. Proactive outbound customer support & sales, retention/reactivation and winback programs. With 8 call centers networked together utilizing the Interactive Intelligence i3 voice/data platform we have over 1200 agents ready to serve with full multi-Language support. Help Desk, tier 1 & 2 Tech Support. Quick surveys and customized market reseach programs (we have a dedicated market reseaerch staff). Database Verification, Data Entry, Back Office support and much more. Contact me and we can discuss the solutions you are looking for.
Products and Services
- Inbound Order Entry and Customer Service
- Webchat & E-mail response
- Help Desk - Tech Support Tier 1 & 2
Opening Hours
We are open 24 x 7
Business categories
- Catalog Sales
- Packaging Service
Location Type
Branch
Revenue
$32,500,000 - $35,000,000
Employees
1,000 to 4,999
Years In Business
46
Rating
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