The Hospitality Trainer, LLC 15221 Berry Trail # 503 Category: Motel and Hotel Consultants
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Company representatives
Phone: 214 577 1905
Email: moc.loa@reniartht
Debbie Kappel, Executive Member
Phone: 214 577 1905
Email: moc.loa@reniartht
Don Kappel, CHA, Owner/Member
About The Hospitality Trainer, LLC
We are a customer service training and management consulting company. We specialize in proper training of hotel employees.
We will train your Front office, Sales, Housekeeping and Maintanence departments as well as managers. Front desk training will show how to increase revenue, how to handle guests, telephone management and how to provide EXCELLENT CUSTOMER SERVICE. We will help train the sales personel on files, follow up calls, cold calls, how to make a sale and good communication skills. As for the housekeeping and Maintanence staff, we will show them how to be more efficient. Manager training is how to do follow ups on the training provided by us. We will also provide realistic expectations. This training will increase your revenue, keep employees motivated, lower your labor costs and get great customer service comments.
Products and Services
- Customer Service training
- Hotel Sales training
- Hotel Management Consulting
Opening Hours
Business hours are from 9 AM - 8 PM everyday.
- Sunday9:00 AM to 8:00 PM
- Monday9:00 AM to 8:00 PM
- Tuesday9:00 AM to 8:00 PM
- Wednesday9:00 AM to 8:00 PM
- Thursday9:00 AM to 8:00 PM
- Friday9:00 AM to 8:00 PM
- Saturday9:00 AM to 8:00 PM
Business categories
- Hotel and Motel Management
- Training and Development Consultant
Location Type
Headquarters
Employees
2 to 4
Years In Business
14
Memberships
- American Society for Training and Development
Brands
- Cendent
- Holiday Inn
- Choice
- Best Western
Additional information
Don Kappel, who is the trainer is a CHA and a member of ASTD. He has also received many awards for customer service during his 30 years in the industry. Debbie has been recognized during her career.
Rating
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